Audi A6 A7 LCD-kluster C7 12.3″ Virtual Cockpit med CarPlay-kartsynk för A6 C7 / A7 4G 2010–2018

De flesta iKAGOO-beställningar skickas från vår lagerplats i Kina efter att produktkonfigurationen och fordonsinformationen har kontrollerats.

Normal orderhantering tar ungefär 1-3 arbetsdagar. Beräknad leverans efter avsändning är i allmänhet:

• USA & Kanada: cirka 5–9 arbetsdagar
• Europeiska unionen: cirka 7–15 arbetsdagar
• Storbritannien & Australien: cirka 7–10 arbetsdagar
• Andra regioner som stöds: cirka 7–20 arbetsdagar

Tullklarering, helgdagar, väder, transportförseningar och leverans till avlägsna områden kan påverka dessa uppskattningar.

Standard internationell frakt inkluderar normalt inte destinationslandets moms, importtullar, mäklaravgifter eller tullklareringavgifter.

För berättigade destinationer inom Europeiska unionen, DDP-frakt kan vara tillgänglig. Importrelaterade avgifter ingår endast när DDP väljs i kassan eller bekräftas skriftligen av iKAGOO före leverans.

När DDP inte väljs är avgifter som tas ut av lokala tullmyndigheter eller transportföretaget normalt mottagarens ansvar.

Express- eller snabbare frakt kan vara tillgänglig för utvalda produkter och destinationer. Tillgänglighet, transportör och eventuella extrakostnader bekräftas före leverans.

Beroende på rutt och produkttyp kan iKAGOO använda DHL, FedEx, UPS, EMS, 4PX eller en annan spårbar logistikleverantör.

Efter sändning skickas spårningsnumret eller spårningslänken normalt till den e-postadress som användes för beställningen. Spårningsuppdateringar kan ta flera arbetsdagar innan de visas under internationella transportöverföringar.

Return eligibility depends on the reason for return, product condition, installation status, supporting evidence and whether the return has been approved by iKAGOO.

For an approved non-defective return, the product must normally remain unused, uninstalled, complete and suitable for resale. The customer is generally responsible for approved return shipping costs.

Original shipping, DDP, VAT, customs duties and other logistics costs are generally non-refundable unless required by law or otherwise confirmed by iKAGOO.

Do not send a product back before receiving an approved return address and return instructions from iKAGOO.

Additional protection may apply when iKAGOO reviewed the vehicle compatibility, the customer supplied accurate vehicle information and reasonable installation and diagnostic steps have been completed.

If iKAGOO confirms that no reasonable technical solution is available and the issue is reported within 7 kalenderdagar efter leveransen, the customer may be eligible for a refund of the product price without being required to return the product.

Original shipping, DDP, VAT, customs duties and other third-party charges are not included in this product-price refund.

Eligible products include a 12 månaders begränsad hårdvarugaranti covering verified manufacturing defects and eligible hardware failures under normal use.

Depending on the verified issue, support may include remote diagnosis, configuration assistance, replacement parts, repair, replacement, partial refund or full refund.

Inspection or third-party examination does not automatically cancel the entire warranty. However, damage caused by unauthorized repair, incorrect modification, broken circuits, improper reassembly, incorrect wiring, impact, water ingress or misuse is not normally covered.

Contact iKAGOO before dismantling, modifying or repairing the product so the correct diagnostic procedure can be provided.

Kontakta iKAGOO inom 7 kalenderdagar efter leveransen and keep the original packaging, shipping label, accessories and product.

Vänligen skicka tydliga bilder eller videoklipp som visar:

• Den yttre fraktkartongen och fraktetiketten
• Visible packaging damage
• Produkten och det berörda området
• All accessories and wiring received

After verification, iKAGOO may arrange a missing-part shipment, replacement, repair, refund or another reasonable solution.

Contact iKAGOO as soon as possible and before installation. For address, vehicle configuration or product changes, contact us preferably within 12 timmar efter att beställningen gjorts.

An exchange or return may be approved when an incorrectly selected product remains unused, uninstalled, complete and suitable for resale. Customers are normally responsible for relevant shipping costs and price differences.

Vehicle-specific products may enter procurement, programming, testing or configuration shortly after payment. Once preparation or shipment has started, cancellation may no longer be possible, or reasonable costs already incurred may be deducted.

Package contents vary by product, vehicle model, factory system and selected configuration.

Depending on the product, the package may include the main device, vehicle-specific wiring harnesses, CANBUS interface, adapters, USB cables, antennas, microphones, mounting hardware or other required installation accessories.

Refer to the relevant product photos, specifications and order confirmation for the exact contents of your order.

You can contact iKAGOO through the website contact form, WhatsApp or other available support channels. Typical response time is within 24 arbetstimmar.

For faster technical diagnosis, include your order number, vehicle model and year, relevant factory-system photos, product photos and a clear video showing the issue.

Contact iKAGOO Support →

Payments are processed through the secure payment methods displayed during checkout.

Available card, wallet and installment options may vary by country, currency, payment provider and customer eligibility.

Installment services, including options offered by PayPal or another payment provider, remain subject to that provider's regional availability and approval requirements.