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  • Mercedes V-Class W447 Digitalt instrumentkluster 12.3″ Uppgradering
  • W144 02
  • https://cbu01.alicdn.com/img/ibank/O1CN01JWIPCw1YmJIdZebcA_!!2219477263101-0-cib.jpg
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  • Mercedes ML GL Digital Cluster 2012-2015 | 12,3″ CarPlay, Android Auto
  • Mercedes ML GL Digital Cluster 2012-2015 | 12,3″ CarPlay, Android Auto
  • Mercedes ML GL Digital Cluster 2012-2015 | 12,3″ CarPlay, Android Auto

Mercedes V-Class W447 Digitalt instrumentkluster 2016–2019 12.3″ Uppgradering för V200d V220d V250d V260 V260L V300d

(1 kundrecension)

Det ursprungliga priset var: $1,200.00.Det nuvarande priset är: $568.00.

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Visa hela beställningsprocessen Hela processen
01 Beställning mottagen Beställning
02 Slutlig kompatibilitetskontroll Kontrollera
03 Testa & förbered Test
04 Packa & skicka Frakt
05 Spårning & support Stöd

Vårt mål är att få din beställning rätt innan den lämnar oss. Vi verifierar kompatibilitet, förbereder rätt installation och kontaktar dig endast om något behöver bekräftas.

Mercedes V-Class W447 Digital Instrument Cluster · 2016–2019

12.3″ W447 Digital Cluster — CarPlay Maps, Factory Data & OEM-Style Driver View

Upgrade the display directly in front of the driver with CarPlay map sync, supported original vehicle-data retention and metric / imperial unit switching. The final W447 version is checked against the actual vehicle configuration before shipment.

Kartsynk för CarPlay Supported navigation can appear in the driver-display environment instead of relying only on the center screen.
Originaldata för fordonet Supported W447 driving information remains available after the digital-cluster upgrade.
Metric / Imperial Switch the supported unit convention for markets using MPH / km/h and miles / kilometers.
12.3″ Driver DisplayVehicle-specific digital instrument-cluster format in the original driver-display area.
2016–2019 W447V220d / V250d / V260 / V260L route; 2019 V300d and market variants should be checked.
27 Real Install StepsPhotographed W447 tutorial route with removal, assembly, connection and final-check evidence.
12-month hardware warranty + long-term after-sales supportThe original order remains the reference for version identification, troubleshooting, software guidance, compatible parts and repair coordination after delivery. After warranty, reasonable charges may apply where parts, shipping or repair are required.
View iKAGOO installation guides →
Real W447 cockpit product viewDriver-focused digital cluster with CarPlay map-sync capability, retained supported vehicle information and unit switching.
Mercedes V-Class W447 Digital Instrument Cluster 2016-2019 with CarPlay map sync
CarPlay MapsOriginal DataUnit Switch
Snabbt svar

What does the Mercedes V-Class W447 Digital Instrument Cluster actually upgrade?

The Mercedes V-Class W447 Digital Instrument Cluster replaces the dated driver-display experience with a 12.3-inch digital cockpit for selected 2016–2019 W447 V-Class vehicles. The main buying reasons are CarPlay map sync, a clearer digital driver view, retention of supported original vehicle data and metric / imperial unit switching. Because Mercedes sold the W447 under different model names and configurations around the world, iKAGOO checks the actual dashboard and original cluster before shipment instead of matching only by a badge name.

Why This Upgrade Matters

Three reasons W447 owners choose a digital cluster instead of keeping the original display

A good W447 digital cluster should improve daily driving, not just make the dashboard look newer. These are the three benefits that create the strongest purchase value.

01 · Navigation

CarPlay map sync reduces the need to look toward the center screen

CarPlay map sync is the core upgrade. Supported navigation content can be brought into the driver-display environment, giving the W447 a more modern cockpit workflow and making route guidance easier to follow while driving.

02 · Factory Data

Keep the original vehicle information that still matters

This Mercedes W447 digital cluster is designed around supported original vehicle-data retention. The goal is not to replace a useful factory cluster with an isolated tablet, but to modernize the driver display while keeping the W447’s supported driving information in the new interface.

03 · Global Use

Switch units for different markets and imported vehicles

Metric / imperial unit switching gives owners a practical way to adapt the display when a W447 is imported, exported or used in a market with different unit conventions. It is a small feature that matters every day.

Real Product Views

See the Mercedes W447 Digital Cluster before you decide

The four images below are from this W447 product route. They are used to show the display, installed cockpit effect and interface direction without mixing in unrelated vehicle images.

12.3-inch W447 digital driver display

The wide display modernizes the part of the cockpit the driver watches most often. It creates a much stronger upgrade effect than changing only a decorative trim piece.

Mercedes V-Class W447 Digital Instrument Cluster 12.3-inch driver display

Mercedes V-Class W447 virtual cockpit appearance

The finished look should feel integrated with the original dashboard rather than like a universal screen attached afterward. Correct version matching is part of getting that result.

Mercedes W447 Digital Cluster virtual cockpit upgrade for V-Class 2016-2019

CarPlay map view for the W447 driver area

Map synchronization is one of the strongest reasons to move from the original cluster to a modern W447 digital instrument cluster because navigation becomes part of the driver-display experience.

Mercedes V-Class W447 Digital Instrument Cluster CarPlay map sync display

Driver-focused cockpit upgrade rather than a generic speedometer

This product is positioned as a Mercedes V-Class W447 instrument-cluster upgrade, not a universal digital speedometer. The correct housing, dashboard route and vehicle interface matter to the finished result.

Mercedes V-Class W447 Digital Instrument Cluster installed cockpit view 2016-2019
Global Model Names

Mercedes V-Class W447 2016–2019: model names vary by country

Do not choose a W447 digital cluster only from the badge on the tailgate. Mercedes used different engine and trim names across Europe, the UK, Asia and other markets. The chassis generation, year, original instrument cluster and dashboard configuration are more useful for final matching.

Europe / UK
V200d · V220d · V250d
High-intent search route: Mercedes V220d Digital Instrument Cluster / Mercedes V250d W447 Digital Cluster.

European buyers commonly search by diesel model name. Send the original cluster photo before ordering so the actual 2016–2019 W447 configuration can be checked.

China / Asian Naming
V260 · V260L
High-intent search route: Mercedes V260 Digital Instrument Cluster / V260L W447 Digital Cluster.

V260 and V260L are important W447 search names in Asian markets, but the same product family may be described differently in Europe.

2019 / Market Check
V300d and other late W447 names
Do not assume compatibility from model name alone.

For 2019 vehicles and less common market configurations, iKAGOO should check the original cluster and dashboard photos before shipment.

North America: some W447-platform vans are known under the Mercedes-Benz Metris name. Do not order this V-Class cluster only because the chassis family looks similar; send photos for a separate compatibility check first.

Factory Data Retention

Modernize the Mercedes W447 dashboard without throwing away useful original vehicle information

The value of a Mercedes V-Class instrument cluster upgrade depends on integration. The display should look newer while the supported factory-data route remains useful after correct installation and configuration.

Original Data

Supported W447 vehicle information retained

The product is designed to retain supported original vehicle data in the upgraded cluster environment. Exact displayed items depend on the vehicle configuration and final matched version.

Navigering

CarPlay map sync inside the digital cockpit

CarPlay map sync adds a high-value connected-navigation layer to the W447 digital dashboard. This is one of the main differences between a simple LCD speedometer replacement and a more complete virtual cockpit upgrade.

Enheter

Metric / imperial unit switching

Unit switching makes the cluster more practical for vehicles used across different countries or imported between markets. Confirm your preferred display units during setup and testing.

Fordonsspecifik

Matched to the W447 dashboard route

The correct product route depends on the original dashboard and cluster configuration. This is why iKAGOO asks for vehicle photos instead of treating every Mercedes V-Class as identical.

Daglig användning

One upgrade the driver sees on every trip

A digital cluster changes the interface directly in front of the driver. For owners keeping a 2016–2019 V-Class long term, it can make the cabin feel materially newer without replacing the vehicle.

Testning

Test data, maps and units before closing the dashboard

After installation, verify the supported original data, CarPlay map sync and unit settings before all trim is restored. This makes troubleshooting faster if a setting needs adjustment.

iKAGOO Three-Indicator Review

Three buying indicators for this Mercedes V-Class W447 Digital Instrument Cluster

These are iKAGOO editorial buyer-decision scores for this identified W447 product route. They are not Mercedes-Benz ratings, laboratory certificates or a formal Factory Function Retention Standard numerical result. Each score is explained with the confirmed product facts, installation evidence, compatibility controls and published support rules that make the number useful to a buyer.

How to read the scores: 100 is not used as a marketing default. A score remains below 100 when the benefit still depends on the exact vehicle configuration, installation route or buyer use case. iKAGOO’s published standards also require product-specific evidence and compatibility boundaries instead of allowing one result to be copied to a similar-looking product. Läs standarden iKAGOO för bibehållande av fabriksfunktioner →

Uppgraderingsvärde
95 / 100

Strong daily-use value because the upgrade changes what the driver actually uses

  • Driver-view transformation: the 12.3-inch digital display replaces the dated instrument view in the driver’s primary sightline rather than adding a decorative accessory elsewhere in the cabin.
  • Navigation value: CarPlay map sync gives the product a practical reason to exist beyond appearance by bringing supported navigation into the driver-display environment.
  • Factory-data continuity: supported original W447 vehicle information remains available, so the upgrade is intended to modernize the cockpit without discarding the driving data the owner still needs.
  • Cross-market usability: metric / imperial switching matters for vehicles used, imported or resold across markets with different unit conventions.
Why 95 instead of 100? The value is very strong for an owner who wants to modernize the driver display, but the final benefit still depends on the exact supported W447 configuration and on whether the buyer actually values a driver-display upgrade over leaving the original cluster unchanged.
Score basis: visible cockpit transformation + confirmed CarPlay map-sync value + supported original-data retention + unit flexibility.
Vehicle Integration
92 / 100

High integration potential, but only after the exact W447 route is matched

  • Vehicle-specific architecture: this is a W447 instrument-cluster route for selected 2016–2019 V-Class configurations, not a universal LCD speedometer placed over the dashboard.
  • Original-data route: supported factory driving information is retained through the matched product configuration rather than being treated as an unrelated standalone tablet.
  • Pre-shipment control: iKAGOO uses model year, market, steering position, dashboard photos and the original instrument-cluster appearance to reduce wrong-version selection before shipment.
  • Configuration boundary: V220d, V250d, V260, V260L, late-2019 V300d and regional W447 variants cannot responsibly be treated as identical from the model badge alone.
Why 92 instead of 100? W447 equipment varies by market and production configuration. The need to review the actual dashboard and original cluster before shipment is a real dependency, so this page does not claim universal fitment from year and model name alone.
Score basis: vehicle-specific fitment route + supported factory-data continuity + pre-shipment compatibility control − configuration dependency.
Buyer Confidence
94 / 100

Confidence comes from evidence, version control and support after the sale

  • Real installation evidence: the W447 route is supported by a photographed 27-step installation record covering removal, assembly, connection and final installed-state evidence rather than only supplier marketing images.
  • Compatibility review: the buyer can submit the real vehicle configuration before shipment instead of being asked to guess from a similar-looking listing.
  • Order-linked support: the original iKAGOO order remains the reference for version identification, troubleshooting, software guidance, compatible-parts support and repair coordination.
  • Published warranty route: eligible hardware follows a 12-month limited commercial hardware warranty, while reasonable support requests can still be reviewed after that warranty period where the product platform and support route allow.
Why 94 instead of 100? This is still vehicle electronics: installation and configuration must be verified on the actual vehicle, and support after the commercial warranty does not mean lifetime free parts, shipping or repair. Those limits are stated openly rather than hidden behind a perfect score.
Score basis: real installation evidence + pre-shipment review + order-linked technical support + published warranty and long-term support boundaries.
Confirmed Product Information

Mercedes V-Class W447 Digital Instrument Cluster specifications

Only confirmed information is listed here. Specifications copied from unrelated products, supplier listings or competing W447 products are intentionally excluded.

Primary Product Mercedes V-Class W447 Digital Instrument Cluster
Modellår 2016–2019
Displaystorlek 12.3-tums digital förardisplay
Navigation Feature CarPlay map sync
Fabriksintegration Supported original vehicle data retained
Enheter Metric / imperial unit switching
Fordonsplattform Mercedes-Benz V-Class W447
Final Compatibility Vehicle photos and original cluster configuration checked before shipment
Innan du beställer

How to confirm the correct Mercedes W447 Digital Cluster version

The most common avoidable problem with vehicle-specific electronics is ordering from a similar-looking product photo. The safer route is to match the actual vehicle before packing.

Fordon

Send model and year

Tell iKAGOO whether the vehicle is a 2016, 2017, 2018 or 2019 W447 and provide the model name used in your market, such as V220d, V250d, V260 or V260L.

Dashboard

Send a full dashboard photo

A dashboard photo helps identify the cockpit generation and reduces the risk of confusing similar Mercedes interior configurations.

Original Cluster

Send a clear original instrument-cluster photo

The original cluster shape and layout are important reference points for confirming the correct W447 digital instrument cluster route.

Market

Tell us the country and steering position

Market naming and configuration can differ. Country plus LHD / RHD information gives the compatibility review more useful context.

Existing Changes

Tell us if the dashboard has already been modified

Existing aftermarket wiring, screens or previous cluster work can change the installation route and should be disclosed before shipment.

Do Not Guess

Stop if the connector or housing does not match

Do not force, cut or repin wiring based only on a similar online installation. Send photos first so the mismatch can be checked.

Installation Workflow

Test the W447 digital instrument cluster before restoring all dashboard trim

A controlled installation makes diagnosis easier. The exact physical procedure depends on the matched W447 configuration, but the testing logic should remain consistent.

Steg 1

Confirm the supplied version

Compare the supplied cluster and accessories with your confirmed order route before starting installation.

Steg 2

Remove the original cluster carefully

Protect the dashboard trim and original components during access. Use an experienced installer if you are not comfortable with vehicle electronics.

Steg 3

Connect the matched interface

Follow the supplied connection route. Do not modify factory wiring unless iKAGOO explicitly confirms that a change is required for your version.

Steg 4

Test before final assembly

Check startup, supported original vehicle data, CarPlay map sync and unit switching before restoring all trim panels.

Which Upgrade Route Fits Your Goal?

Mercedes W447 Digital Cluster vs keeping the old cluster or changing only the center screen

The right upgrade depends on what you actually want to improve. A digital instrument cluster is strongest when the driver display itself is the part you want to modernize.

Best for Driver Display

Mercedes V-Class W447 Digital Instrument Cluster

Changes the driver’s main display, adds CarPlay map sync, retains supported original vehicle data and offers unit switching in a more modern cockpit.

Behåll originalet

Original analogue-style cluster

Keeps the factory appearance and behavior but does not deliver the visual transformation or CarPlay map-sync experience of the digital cluster.

Different Goal

W447 Android center-screen upgrade

A center-screen upgrade focuses on infotainment and multimedia. The digital cluster focuses on the driver display. Some owners may choose both as a complete cockpit upgrade.

Varför iKAGOO?

For a Mercedes W447 instrument cluster, the correct version matters more than the cheapest listing

Vehicle-specific electronics can look identical in marketplace photos while using different vehicle routes. iKAGOO’s value is the combination of product selection, pre-shipment compatibility review and a technical support path after delivery.

Innan leverans

Granskning av fordonsspecifik kompatibilitet

Year, market, dashboard and original cluster information can be reviewed before the final version is packed.

Stöd

Photo and video based diagnosis

If a function does not behave correctly, clear evidence helps separate version, connection, setting and hardware issues instead of guessing.

Garanti

12-month hardware warranty route

Eligible hardware issues follow the published iKAGOO warranty policy. Keep order information and installation evidence for faster handling.

No Overclaim

Only confirmed product functions are listed

This page intentionally avoids copying unverified resolution, CPU, operating-system or unrelated feature claims from other products.

International Buyer

Global model naming is treated carefully

V220d, V250d, V260 and other names are used differently across countries, so final matching follows the actual vehicle rather than SEO wording alone.

Long-Term

Support continues after installation

Applicable troubleshooting, setting and product-support questions can still be handled using the original order information after installation.

Långsiktig kundsupport

Support does not automatically end when the 12-month hardware warranty ends

The original iKAGOO order remains the reference for the supplied hardware version, reviewed vehicle configuration and previous support history. The commercial hardware warranty defines the included warranty period, not the end of the support relationship.

12-Month Hårdvarugaranti

Commercial hardware coverage from confirmed delivery

Eligible iKAGOO vehicle-specific hardware follows the published 12-month limited commercial hardware warranty, subject to the product page, order-specific terms and applicable legal rights.

Efter installation

Version-based troubleshooting and software guidance

Your order number helps iKAGOO identify the supplied product version when reviewing installation symptoms, settings, compatible software or firmware guidance, and available replacement parts.

After Warranty

Compatible parts and repair coordination may continue

Where the product platform, parts supply and support route remain available, iKAGOO can continue to review compatible harness, module, screen, board, accessory, paid diagnosis, repair or later hardware solutions. Reasonable parts, shipping, repair or specialist-service charges may apply.

High-Intent FAQ

Mercedes V-Class W447 Digital Instrument Cluster FAQ

These questions are written around the decisions buyers make before ordering a 2016–2019 Mercedes W447 digital cluster.

Does the Mercedes V-Class W447 Digital Instrument Cluster fit 2016–2019 models?

This product route is listed for selected 2016–2019 Mercedes-Benz V-Class W447 vehicles. Final compatibility should be checked from the vehicle year, dashboard and original instrument-cluster photos before shipment.

Does the Mercedes V-Class W447 Digital Instrument Cluster support CarPlay map sync?

Yes. CarPlay map sync is one of the core functions of this product and is positioned as a main upgrade benefit because navigation can become part of the driver-display experience.

Will the Mercedes W447 Digital Cluster retain original vehicle data?

Yes, supported original vehicle data is retained through the matched W447 product route. Exact displayed items can depend on the vehicle configuration, so final function testing should be completed after installation.

Can I switch units on the Mercedes V-Class W447 Digital Instrument Cluster?

Yes. The cluster supports metric / imperial unit switching, which is useful for imported vehicles and W447 owners in markets that use different display conventions.

Will it fit a Mercedes V220d W447?

V220d is an important European W447 model name. Send the year plus dashboard and original cluster photos so iKAGOO can confirm the correct 2016–2019 configuration before shipment.

Will it fit a Mercedes V250d W447?

V250d is a common European and UK search route for the W447. Compatibility should still be confirmed from the actual original cluster and dashboard rather than from the model badge alone.

Will it fit a Mercedes V260 or V260L W447?

V260 and V260L are important W447 names in Asian markets. Send the vehicle year and original dashboard / cluster photos so the exact version can be reviewed before packing.

What about a 2019 Mercedes V300d W447?

2019 vehicles and V300d configurations should receive an additional compatibility check. Send clear vehicle and original-cluster photos before ordering because late-model equipment can differ by market.

Is Mercedes Metris compatibility the same as V-Class W447?

Do not assume so. Although Metris is associated with the W447 platform in North America, market-specific equipment can differ. Contact iKAGOO with photos for a separate compatibility review before ordering this V-Class product.

Is this only a digital speedometer replacement?

No. The product is positioned as a Mercedes V-Class W447 digital instrument cluster / virtual cockpit upgrade. Its buyer value includes the 12.3-inch driver display, CarPlay map sync, supported original vehicle-data retention and unit switching.

Vad ska jag skicka innan jag beställer?

Send your vehicle model, year, country, steering position, a full dashboard photo and a clear photo of the original instrument cluster. If additional connector information is required, iKAGOO will ask for it.

What should my installer test before closing the dashboard?

Test startup, supported original vehicle data, CarPlay map sync, unit settings and the general display behavior before all trim is restored. If anything is abnormal, send photos or video before changing wiring.

Relaterade iKAGOO-resurser

Mercedes digital cluster, compatibility and installation resources

Use these pages to compare related products and understand iKAGOO’s compatibility, installation and after-sales standards before ordering.

2016–2019 Mercedes V-Class W447

Upgrade the driver display — then verify the exact W447 before it ships

Choose the Mercedes V-Class W447 Digital Instrument Cluster for the features that matter in daily driving: a 12.3-inch digital cockpit, CarPlay map sync, supported original vehicle-data retention and metric / imperial unit switching. Before shipment, send your vehicle year and original dashboard / cluster photos so iKAGOO can check the correct route.

Mercedes V-Class W447 Digital Instrument Cluster 2016-2019 cockpit upgrade

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1 recension för Mercedes V-Class W447 Digital Instrument Cluster 2016–2019 12.3″ Upgrade for V200d V220d V250d V260 V260L V300d

  1. Thomas Berger -

    Totalt betyg
    Valuta för pengarna

    In meinem V250d von 2018 wirkt das Cockpit jetzt deutlich moderner. Besonders praktisch finde ich die CarPlay-Karte direkt vor dem Fahrer.

    Är det till någon hjälp?
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iKAGOO fordonskompatibilitet, internationell frakt, garanti och kundsupport
iKAGOO:s kundtjänst

Kompatibilitet, frakt och support

Tydlig information om fordonskompatibilitet, orderberedning, internationell leverans, garanti, returer och support efter försäljning.

Kompatibilitetsgranskning Fordonsinformation kontrolleras före avsändning.
Orderhantering Normalt 1–3 arbetsdagar före leverans.
12-Month Garanti Begränsad hårdvarugaranti för berättigade fel.
Spårbar leverans Spårningsinformation tillhandahålls efter att försändelsen har skickats.
Fordonsspecifik orderprocess

Vi kontrollerar detaljerna innan din order lämnar oss.

Fordonsspecifik elektronik kräver rätt version, kablage och konfiguration. Vår process är utformad för att minska undvikbara kompatibilitets- och installationsproblem.

Före betalning

Inledande kompatibilitetsgranskning

Fordonsmodell, årsmodell, originalsystem och relevant konfigurationsinformation kan granskas före köp för att minska risken för att välja fel version.

Efter betalning

Slutlig kompatibilitets- och konfigurationskontroll

Före leverans kontrolleras beställningen mot den bekräftade fordonsinformationen så att rätt version, konfiguration och nödvändiga fordonsspecifika komponenter kan förberedas.

Efter betalning Vi arbetar för att det ska bli rätt från första försöket
Visa hela beställningsprocessen Hela processen
01 Beställning mottagen Beställning
02 Slutlig kompatibilitetskontroll Kontrollera
03 Testa & förbered Test
04 Packa & skicka Frakt
05 Spårning & support Stöd

Vårt mål är att få din beställning rätt innan den lämnar oss. Vi verifierar kompatibilitet, förbereder rätt installation och kontaktar dig endast om något fortfarande behöver bekräftas.

Frakt, returer, garanti och orderfrågor

En praktisk sammanfattning av de viktigaste villkoren som gäller för fordonsspecifika iKAGOO-beställningar.

01

Var skickas beställningar från och hur lång tid tar leveransen?

De flesta iKAGOO-beställningar skickas från vår lagerplats i Kina efter att produktkonfigurationen och fordonsinformationen har kontrollerats.

Normal orderhantering tar ungefär 1-3 arbetsdagar. Beräknad leverans efter avsändning är i allmänhet:

  • USA & Kanada: cirka 5–9 arbetsdagar
  • Europeiska unionen: cirka 7–15 arbetsdagar
  • Storbritannien & Australien: cirka 7–10 arbetsdagar
  • Andra regioner som stöds: cirka 7–20 arbetsdagar

Tullklarering, helgdagar, väder, transportförseningar och leverans till avlägsna områden kan påverka dessa uppskattningar.

02

Kommer jag att behöva betala moms, importtullar eller tullavgifter?

Standard internationell frakt inkluderar normalt inte destinationslandets moms, importtullar, mäklaravgifter eller tullklareringavgifter.

För berättigade destinationer inom Europeiska unionen, DDP-frakt kan vara tillgänglig. Importrelaterade avgifter ingår endast när DDP väljs i kassan eller bekräftas skriftligen av iKAGOO före leverans.

När DDP inte väljs är avgifter som tas ut av lokala tullmyndigheter eller transportföretaget normalt mottagarens ansvar.

03

Kan jag begära expressfrakt och hur spårar jag paketet?

Express- eller snabbare frakt kan vara tillgänglig för utvalda produkter och destinationer. Tillgänglighet, transportör och eventuella extrakostnader bekräftas före leverans.

Beroende på rutt och produkttyp kan iKAGOO använda DHL, FedEx, UPS, EMS, 4PX eller en annan spårbar logistikleverantör.

Efter sändning skickas spårningsnumret eller spårningslänken normalt till den e-postadress som användes för beställningen. Spårningsuppdateringar kan ta flera arbetsdagar innan de visas under internationella transportöverföringar.

04

Vad är retur- och återbetalningspolicyn?

Returberättigande beror på orsaken till returen, produktens skick, installationsstatus, stödjande bevis och om returen har godkänts av iKAGOO.

För en godkänd retur utan defekt måste produkten normalt förbli oanvänd, inte installerad, komplett och lämplig för återförsäljning. Kunden är i allmänhet ansvarig för godkända returfraktkostnader.

Originalfrakt, DDP, moms, tullar och andra logistikkostnader är i allmänhet inte återbetalningsbara om inte lagen kräver det eller annat bekräftats av iKAGOO.

Skicka inte tillbaka en produkt innan du har fått en godkänd returadress och returinstruktioner från iKAGOO.

05

Vad händer om produkten fortfarande inte kan installeras efter kompatibilitetsgranskningen?

Ytterligare skydd kan tillämpas när iKAGOO har granskat fordonskompatibiliteten, kunden har lämnat korrekt fordonsinformation och rimliga installations- och diagnostiska åtgärder har slutförts.

Om iKAGOO bekräftar att ingen rimlig teknisk lösning är tillgänglig och problemet rapporteras inom 7 kalenderdagar efter leveransen, kan kunden vara berättigad till återbetalning av produktpriset utan att behöva returnera produkten.

Originalfrakt, DDP, moms, tullavgifter och andra tredjepartsavgifter ingår inte i denna återbetalning av produktpriset.

06

Vilken garanti tillhandahålls, och upphör den om produkten öppnas?

Berättigade produkter inkluderar en 12 månaders begränsad hårdvarugaranti som täcker verifierade tillverkningsfel och berättigade maskinvarufel vid normal användning.

Beroende på det verifierade problemet kan supporten omfatta fjärrdiagnos, konfigurationshjälp, reservdelar, reparation, utbyte, delvis återbetalning eller full återbetalning.

Inspektion eller undersökning av tredje part upphäver inte automatiskt hela garantin. Skador som orsakats av obehörig reparation, felaktig modifiering, brutna kretsar, felaktig återmontering, felaktig kabeldragning, stötar, vatteninträngning eller felaktig användning täcks dock normalt inte.

Kontakta iKAGOO innan du demonterar, modifierar eller reparerar produkten så att rätt diagnostisk procedur kan tillhandahållas.

07

Vad händer om min beställning anländer skadad eller om det saknas delar?

Kontakta iKAGOO inom 7 kalenderdagar efter leveransen och behåll den ursprungliga förpackningen, fraktiketten, tillbehören och produkten.

Vänligen skicka tydliga bilder eller videoklipp som visar:

  • Den yttre fraktkartongen och fraktetiketten
  • Synlig förpackningsskada
  • Produkten och det berörda området
  • Alla tillbehör och kablar mottagna

Efter verifiering kan iKAGOO ordna en leverans av saknade delar, ersättning, reparation, återbetalning eller en annan rimlig lösning.

08

Vad händer om jag beställde fel version eller behöver ändra min order?

Kontakta iKAGOO så snart som möjligt och före installation. Vid ändringar av adress, fordonskonfiguration eller produkt, kontakta oss företrädesvis inom 12 timmar efter att beställningen gjorts.

Ett byte eller en retur kan godkännas när en felaktigt vald produkt förblir oanvänd, inte monterad, komplett och lämplig för återförsäljning. Kunder ansvarar normalt för relevanta fraktkostnader och prisskillnader.

Fordonsspecifika produkter kan komma att gå igenom inköp, programmering, testning eller konfigurering kort efter betalning. När förberedelse eller frakt har påbörjats kan avbokning inte längre vara möjlig, eller skäliga kostnader som redan uppkommit kan dras av.

09

Vad ingår i paketet?

Paketets innehåll varierar beroende på produkt, fordonsmodell, fabrikssystem och vald konfiguration.

Beroende på produkt kan paketet innehålla huvudenheten, fordonsspecifika kabelstammar, CANBUS-gränssnitt, adaptrar, USB-kablar, antenner, mikrofoner, monteringsdetaljer eller andra nödvändiga installationstillbehör.

Hänvisa till relevanta produktbilder, specifikationer och orderbekräftelse för det exakta innehållet i din beställning.

10

Hur kontaktar jag iKAGOO för teknisk support eller support efter försäljning?

Du kan kontakta iKAGOO via webbplatsens kontaktformulär, WhatsApp eller andra tillgängliga supportkanaler. Typisk svarstid är inom 24 arbetstimmar.

För snabbare teknisk diagnos, inkludera ditt ordernummer, fordonsmodell och årsmodell, relevanta foton på fabrikssystemet, produktfoton och en tydlig video som visar problemet.

Kontakta iKAGOO Support →

11

Är betalningen säker och finns det delbetalningsalternativ?

Betalningar behandlas via de säkra betalningsmetoderna som visas i kassan.

Tillgängliga kort-, plånboks- och delbetalningsalternativ kan variera beroende på land, valuta, betalningsleverantör och kundens behörighet.

Delbetalningstjänster, inklusive alternativ som erbjuds av PayPal eller en annan betalningsleverantör, är fortfarande föremål för den leverantörens regionala tillgänglighet och godkännandekrav.

Fullständiga iKAGOO-policyer Granska de publicerade policysidorna för fullständiga villkor.

Detta avsnitt är en förenklad kundguide. De fullständiga publicerade policy-sidorna, orderbekräftelsen och tillämplig konsumentlagstiftning har företräde om någon formulering skiljer sig.

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