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  • BMW F20 NBT EVO Android-huvudenhet 2013–2017 12,3″ trådlös CarPlay
  • BMW F20 NBT Android-enhet
  • BMW F20 NBT Android-enhet
  • BMW F20 NBT Android-enhet

BMW F20 NBT EVO Android-huvudenhet 2013–2017 12,3″ trådlös CarPlay

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Från: $285.00

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iKAGOO:s köparskydd

Köpskydd för denna produkt

Kompatibilitetsgranskning, säker betalning, spårbar leverans och praktisk kundservice.

Rätt till ersättning, rapporteringsperioder och åtgärder beror på gällande iKAGOO-policy och en bedömning av det enskilda fallet.

Visa skyddsriktlinjer
BMW F20 NBT / EVO screen upgrade

Upgrade your 2013–2017 BMW F20 display with a cleaner wide-screen cockpit look

This BMW F20 NBT EVO Android Head Unit is built for 2013–2017 BMW 1 Series F20 vehicles where the factory screen feels small or outdated. It adds wireless CarPlay, Android Auto, Android app usability and a wider 12.3 inch display while keeping the BMW dashboard layout familiar.

BMW F20 NBT EVO Android Head Unit 12.3 inch screen product view

Choose by factory system, not only by model name

BMW F20 dashboards can look similar while using different factory systems and LVDS connectors. iKAGOO checks your NBT or EVO system before shipment so your order is prepared around your actual vehicle configuration.

BMW F20 NBT and EVO dashboard screen upgrade comparison

Before and after upgrade value for the BMW 1 Series cabin

The original display can make the F20 interior feel older than the car actually drives. A wider Android screen gives maps, phone projection and media apps more usable space without changing the center dashboard structure.

BMW F20 NBT EVO Android Head Unit before and after dashboard upgrade

Matched harness and accessories for cleaner installation

The supplied screen, wiring and accessories are prepared for the selected BMW system. Correct matching reduces wrong-connection risk and helps avoid intentionally cutting supported factory wiring.

BMW F20 Android head unit wiring harness and accessories

System confirmation protects you from ordering the wrong version

BMW CCC, CIC, NBT and EVO systems use different screen plugs and interface logic. Send clear dashboard and system photos before shipment so iKAGOO can prepare the correct version for your BMW F20.

BMW CCC CIC NBT EVO system identification guide for Android screen selection
BMW F20 NBT EVO Android Head Unit

BMW F20 NBT EVO Android Head Unit 2013–2017 12.3″ CarPlay

A vehicle-specific Android car stereo upgrade for 2013–2017 BMW 1 Series F20 vehicles with NBT or EVO system confirmation. It adds wireless Apple CarPlay, Android Auto, QLED display, Bluetooth, DSP audio functions, 4G LTE support and matched wiring preparation.

2013–2017 BMW 1 Series F20 NBT / EVO System 12.3 inch screen Trådlös CarPlay Android Auto DSP-ljud No intentional wire cutting

Snabbt svar

A direct buying summary for BMW F20 owners comparing a full Android screen, a CarPlay-only interface box or an OEM display retrofit.

The BMW F20 NBT EVO Android Head Unit is a vehicle-specific Android display and stereo upgrade for 2013–2017 BMW 1 Series F20 vehicles where the factory NBT or EVO system must be confirmed before shipment.

It upgrades the original screen experience with wireless Apple CarPlay, Android Auto, Android navigation apps, Bluetooth, QLED display, DSP audio functions and 4G LTE-capable configurations.

After correct connection and configuration, supported factory functions such as iDrive-style control, steering-wheel buttons, factory audio output, parking information and original system access can continue to work through the matched vehicle interface.

Before shipment, iKAGOO checks your model year, dashboard layout, factory system screen and connector photos to prepare the correct screen, wiring harness and vehicle interface.

Choose this upgrade if you want a larger and more modern BMW 1 Series display with lower wrong-version risk than buying a generic Android screen or a CarPlay-only box by photo alone.

Buyer Concerns Answered Before You Order

These are the first questions most BMW F20 owners ask before replacing the original display.

Will it fit my exact BMW F20?

It is prepared for 2013–2017 BMW 1 Series F20 vehicles, but the factory NBT or EVO system must be checked before shipment. iKAGOO uses your dashboard and system photos to reduce wrong-version risk.

Will the original BMW controls continue to work?

Supported iDrive-style control and steering-wheel buttons continue to work after correct wiring and CANBUS or vehicle-interface configuration. This keeps daily operation familiar instead of making the screen touchscreen-only.

Is this more than a CarPlay interface box?

Yes. This is an Android head unit screen upgrade, not just a hidden CarPlay decoder. It adds CarPlay and Android Auto while also giving you Android apps, a larger display and hardware configuration choices.

Do I need to cut wiring?

No intentional cutting of supported factory wiring is required. The matched harness is prepared for the supported BMW system, and installation should stop if your connector does not match the supplied harness.

Core Buyer Benefits

Each benefit connects a real feature to daily driving value and correct-version preparation.

Wireless CarPlay and Android Auto for daily navigation

Wireless CarPlay and Android Auto make Google Maps, Apple Maps, Waze, calls and music easier to use on the road. Your BMW F20 keeps a familiar cockpit layout while gaining a much more current driving interface.

12.3 inch display for a clearer 1 Series cabin

The wider display gives navigation, media and Android apps more usable room than the small factory screen. This is especially valuable if you plan to keep the vehicle and want the interior to feel newer every day.

4+64GB or 8+128GB 8-core configuration

The 4+64GB option is suitable for normal CarPlay, Android Auto and navigation use. The 8+128GB 8-core option gives stronger app storage and smoother daily use if you rely on the Android side often.

4G LTE, Wi-Fi, Bluetooth and DSP functions

Supported configurations allow online maps, media apps, Bluetooth calling and DSP audio adjustment. These functions make the upgrade useful beyond appearance, especially for daily commuting and longer drives.

Fabriksinställningarna behålls

Function retention depends on the correct BMW NBT or EVO system, supplied harness, vehicle interface and proper installation.

iDrive-style control

The original BMW control logic is supported after correct connection and configuration. This helps you switch between menus and functions without relying only on the touchscreen.

Rattkontroller

Supported steering-wheel buttons continue to work after correct CANBUS or vehicle-interface setup. This keeps volume, track and call operation familiar during daily driving.

Parking information and original system access

Supported parking information and original BMW system access can continue to work after correct connection and setup. This helps the upgrade feel integrated instead of isolated from the car.

Factory audio and speaker output

Factory audio output remains supported through the matched BMW interface. Vehicles with special factory audio equipment should provide details before shipment so iKAGOO can prepare the correct connection guidance.

Special factory audio systems, non-standard cameras, previous aftermarket modifications or uncommon regional configurations may require additional connection instructions. Please provide the requested vehicle information when ordering so iKAGOO can prepare the correct version.

Product Media Story

These current product visuals explain system selection, screen clarity, connectivity and audio value.

QLED clarity and online app usability

A clearer display gives navigation and app interfaces more room. With supported 4G LTE and Wi-Fi configurations, the screen is useful for online maps, music apps and Android functions beyond basic phone projection.

BMW Android head unit QLED display and 4G WiFi functions

Bluetooth and DSP improve daily cabin use

Bluetooth calling, Bluetooth music and DSP sound adjustment help the upgrade feel useful every day. For a compact BMW cabin, better media control and sound tuning matter more than a screen that only looks newer.

BMW Android head unit Bluetooth music and DSP sound processor

Configuration choice affects long-term usability

RAM, storage, CPU and display support affect how the unit feels after months of use. Choose the stronger configuration if you expect to run Android apps, online maps and media functions frequently.

BMW Android head unit configuration comparison for RAM ROM CPU display and DSP

Real installed appearance in the original dashboard area

The upgrade gives the BMW F20 cabin a more modern display while keeping the screen in the original dashboard line. This is the cleanest direction for owners who want daily usability without visually over-modifying the interior.

BMW F20 Android screen installed in dashboard after upgrade
Vehicle confirmation before shipment

Send These Details So iKAGOO Can Prepare the Correct Version

BMW F20 model name alone is not enough. Before shipment, iKAGOO checks your vehicle year, factory NBT/EVO system, dashboard layout and connector details to reduce wrong-version risk.

Bilmodell och årsmodellBMW 1 Series F20, 2013–2017 model information and market region.
FabrikssystemNBT System or EVO System selection must match your original BMW screen system.
Dashboard photoClear front photo of the current screen, vents and control area.
Connector photoPhoto of the factory screen connector or LVDS plug if the vehicle has already been opened.
Vänsterstyrd eller högerstyrdLeft-hand drive or right-hand drive position, especially for UK, Australia and other RHD markets.
Special audio or previous retrofitTell us if your BMW has premium audio, a retrofit module or previous aftermarket changes.

Why This Upgrade Is Worth Buying

The strongest value is for owners who want a larger display, CarPlay, Android Auto and Android app capability while keeping the BMW F20 cabin clean.

Better than keeping the small factory screen unchanged

The original display may still work, but it does not give the same flexible app experience as a modern Android head unit. This upgrade adds stronger navigation, phone integration and media usability for daily driving.

More complete than a CarPlay-only interface box

A CarPlay-only box can be enough if you only need phone projection. This BMW F20 NBT EVO Android Head Unit adds a full Android display platform, larger screen and more flexible app use.

Cleaner than a universal aftermarket screen

A universal screen may be cheaper, but it often creates fitment, control and wiring uncertainty. iKAGOO focuses on the correct BMW F20 system, dashboard layout and wiring match before shipment.

Useful for long-term BMW ownership

If you plan to keep your BMW F20, a screen upgrade improves every drive. The value is strongest when you use navigation, calls, music and apps often instead of treating the screen as a decoration.

Varför handla hos iKAGOO?

The main difference is not only the screen. It is vehicle-specific preparation before shipment and support after delivery.

Fordonsspecifik förberedelse

iKAGOO checks the BMW model year, F20 dashboard layout and NBT/EVO factory system before preparing your order. This helps avoid buying only by product photos.

Screen, harness and interface matching

The screen, wiring harness and vehicle interface are prepared around your BMW factory system. Correct matching helps the Android screen communicate with supported original functions.

Original function integration

Supported iDrive-style control, steering-wheel buttons, parking information and factory audio logic are considered during preparation. The goal is a usable BMW upgrade, not just a screen that powers on.

Skydd av fabrikens ledningsdragning

The matched harness approach is designed to connect without intentionally cutting supported factory wiring. If connectors do not match, installation should stop and iKAGOO support should be contacted.

Support för installation och konfiguration

iKAGOO can help with connection checks, basic configuration direction and function testing after installation. This matters because CANBUS, audio and system settings may need correct setup.

12-month hårdvarugaranti

Eligible hardware is covered by iKAGOO’s 12-month limited warranty. After-sales support is available for configuration, installation questions and verified product issues.

iKAGOO Evaluation for This BMW F20 Upgrade

These three standards help buyers judge whether the upgrade is necessary, compatible and suitable for installation planning.

Behovet av en uppgradering av iKAGOO

91/100
Starka argument för en uppgradering

The upgrade has strong value because it modernizes navigation, phone integration, screen usability and media control in a BMW F20 cabin. It is especially suitable for owners who want CarPlay, Android Auto and Android app capability without a full OEM head unit retrofit.

  • Wireless CarPlay and Android Auto improve daily navigation and calls.
  • 12.3 inch screen improves map and app visibility.
  • Android app support adds value beyond a CarPlay-only interface box.
  • Vehicle-specific preparation reduces wrong-version risk.
Läs standarden för uppgraderingsbehov

iKAGOO Original – Kompatibilitet med fordon

90/100
Strong Factory Function Retention

A score of 90/100 does not mean that 10% of factory functions are lost. It means the upgrade has strong original-vehicle integration potential when the correct BMW NBT/EVO system, wiring harness, vehicle interface and installation steps are used.

  • Factory Function Continuity 25%: supported BMW functions continue through matched interface.
  • Original Control Continuity 15%: iDrive-style control and steering-wheel operation are supported.
  • Vehicle Data & Warning Integration 20%: supported parking and system information depends on correct setup.
  • Physical Architecture Match 15%: screen shape is prepared for BMW F20 dashboard architecture.
  • Factory-Style UI & Interaction Match 15%: BMW-style screen position and interaction logic retained.
  • Installation & Hardware Integration 10%: matched harness approach protects supported factory wiring.
Läs den ursprungliga standarden för fordonskompatibilitet

iKAGOO Installation Ease Level

Nivå 3
Advanced DIY

Suitable for experienced DIY installers or an automotive electronics installer. This BMW Android head unit requires careful trim removal, screen replacement, matched wiring connection, CANBUS or vehicle-interface configuration and full function testing.

  • No intentional cutting of supported factory wiring.
  • Careful dashboard trim and screen removal are required.
  • Original control, audio and screen switching must be tested after installation.
  • Professional help is sensible if you are not comfortable opening BMW dashboard trim.
Read the Installation Ease Level Standard

Recommended buyer profile

This upgrade is best for BMW F20 owners who want modern smartphone integration, a larger screen, Android app use and better long-term cabin usability. It is not the right choice if you only want the cheapest possible CarPlay activation and do not care about screen size or Android functions.

Compare Your Upgrade Options

Choose based on what problem you actually want to solve.

Keep the factory screen

What it solves: No installation work and no new hardware cost.

What it does not solve: Older interface, smaller display and weaker modern navigation experience.

Bäst för: Owners who rarely use navigation or phone projection.

Sammanfattning av köpet: Lowest effort, but no real cabin modernization.

OEM screen retrofit

What it solves: Keeps a factory path and may improve the display size in some cases.

What it does not solve: May require more parts, coding, system matching and still may not give Android app flexibility.

Bäst för: Owners who want a stock-style retrofit path.

Sammanfattning av köpet: Good for OEM purists, weaker for Android app use.

CarPlay-only interface box

What it solves: Adds phone projection to the original system.

What it does not solve: Does not give a new Android display platform or larger screen upgrade.

Bäst för: Buyers who only need CarPlay and want minimal visible change.

Sammanfattning av köpet: Practical, but less complete than a screen upgrade.

For most 2013–2017 BMW F20 owners comparing a screen upgrade, this iKAGOO Android head unit is the stronger choice when you want both smartphone projection and a more capable display platform.

Produktspecifikationer

Select the version according to your BMW factory system, display preference and app-use habits.

ProdukttypVehicle-specific Android Head Unit / Android Car Stereo
Supported vehicleBMW 1 Series F20
Stödda år2013–2017, with NBT / EVO system confirmation before shipment
FabrikssystemNBT System or EVO System selection required before shipment
Skärmstorlek12.3 inch current selectable product option
Minnealternativ4+64GB or 8+128GB 8 Core
Android-moderkortTSK platform listed on current product page
NavigeringGPS / Glonass support
Smartphone-integrationTrådlöst Apple CarPlay och Android Auto
AnslutningsmöjligheterBluetooth, Wi-Fi and 4G LTE-capable configuration support
LjudDSP audio function available according to selected configuration
Wiring approachMatched harness connection without intentional cutting of supported factory wiring

Harness, Accessories and Installation

Installation should be done carefully, with full function testing before the trim is refitted.

Typical installation work

  • Remove the factory screen and related dashboard trim carefully.
  • Connect the vehicle-specific wiring harness and LVDS screen cable.
  • Connect CANBUS or vehicle-interface components where supplied.
  • Route USB, GPS antenna and microphone wiring if included in your configuration.
  • Configure the BMW NBT or EVO system protocol and display settings where needed.
  • Test CarPlay, Android Auto, Bluetooth, audio, original system switching, iDrive-style control and steering-wheel controls before final reassembly.

Stop installation and contact iKAGOO if

  • The connector shape or pin layout clearly does not match.
  • A pin is bent, damaged or loose.
  • The harness differs from the installation guidance.
  • There is abnormal heat, smell or smoke.
  • A fuse repeatedly blows.
  • Power or ground cannot be confirmed.
  • Installation would require cutting the factory main harness.
  • Audio, CANBUS or original system switching behaves abnormally and cannot be explained.

Frakt, garanti och kundservice

Vehicle-specific products need configuration checking before dispatch.

Orderhantering

Normal order processing is usually 1–3 business days before dispatch after your vehicle information and selected configuration are checked.

Tracked global shipping

iKAGOO uses tracked international delivery. Delivery time depends on destination, customs, carrier conditions and selected shipping option.

12-month hårdvarugaranti

Eligible hardware is covered by a 12-month limited warranty for verified manufacturing defects under normal use.

Read Warranty Policy

Returns and fitment cases

Return and refund handling depends on product condition, installation status, evidence and the applicable iKAGOO policy. Contact iKAGOO before sending any product back.

Read Refund and Returns Policy

For more Android screen upgrade background, you can also review the iKAGOO Android car stereo guide.

Read Android Head Unit Guide

Vanliga frågor och svar

Each answer starts with a clear decision direction, then explains the buying logic.

Will this fit my exact 2013–2017 BMW F20?

Yes, if your vehicle is a supported BMW 1 Series F20 and the factory NBT or EVO system matches the selected version. iKAGOO still checks your dashboard and system photos before shipment because connector and system differences matter.

Does this BMW F20 NBT EVO Android Head Unit support Wireless CarPlay and Android Auto?

Yes. The unit supports wireless Apple CarPlay and Android Auto, so you can use navigation, calls, voice commands and music from your phone on the upgraded BMW display.

Will my original iDrive-style control and steering-wheel controls still work?

Yes, supported original controls continue to work after correct wiring and CANBUS or vehicle-interface configuration. This is why iKAGOO checks the factory NBT/EVO system and prepares the correct harness before shipment.

Is this a screen replacement or only a CarPlay module?

Yes, it is a screen upgrade, not only a hidden interface box. It replaces the display with a 12.3 inch Android screen while keeping supported original BMW system functions after correct setup.

Do I need to cut the factory wiring?

No. The matched harness approach is designed to connect without intentionally cutting supported factory wiring. Stop installation and contact iKAGOO if the connector does not match or if cutting the factory main harness seems necessary.

Is it suitable for DIY installation?

It depends. The Installation Ease Level is Level 3 — Advanced DIY, which is suitable for experienced DIY installers or automotive electronics installers. First-time DIY buyers should consider professional help because trim removal, wiring, CANBUS setup and function testing must be done carefully.

Vad ska jag skicka innan leveransen?

Send your BMW model, year, market region, LHD/RHD position, dashboard photo, factory NBT/EVO system photo and connector photo if available. This helps iKAGOO prepare the correct screen, wiring harness and vehicle interface for your order.

What if my BMW has Harman Kardon or another special audio system?

It depends. Special factory audio systems may need additional connection instructions or confirmation before shipment. Tell iKAGOO about premium audio, amplifier equipment or previous aftermarket changes when ordering.

Why buy from iKAGOO instead of a cheaper generic unit?

Because the cheapest screen is not always the correct screen. iKAGOO focuses on vehicle-specific preparation, correct harness matching, factory function retention and after-sales installation support, which helps reduce wrong-version and wrong-connection risk.

What happens if my connector or factory system is different?

It depends. Do not force the installation if the connector or factory system is different from the supplied version. Contact iKAGOO with clear photos so the issue can be checked before any wiring damage occurs.

Final buying step

Confirm your BMW NBT or EVO system, choose the correct configuration and order with lower wrong-version risk

This upgrade is strongest for 2013–2017 BMW F20 owners who want wireless CarPlay, Android Auto, Android app usability and a cleaner BMW-style display upgrade. Send your vehicle details when ordering so iKAGOO can prepare the correct version.

5.00

Baserat på 1 recensioner
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1 recension för BMW F20 NBT EVO Android Head Unit 2013–2017 12.3″ Wireless CarPlay

  1. Callum Harris -

    Totalt betyg
    Valuta för pengarna

    I fitted the 10.25-inch version to my 2017 BMW M140i. The original display looked small compared with the rest of the interior, so this upgrade made a noticeable difference. Switching between the Android interface and the factory BMW system is convenient. The installer needed some time to route the cables properly, but the finished result looks clean.

    Är det till någon hjälp?
Lägg till en recension

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iKAGOO – frakt, garanti, returer och kundtjänst
iKAGOO:s kundtjänst

Frakt, garanti och returer

Tydlig information om orderhantering, internationella leveranser, fordonsspecifika produkter, garantiservice, returer och skadade försändelser.

Orderhantering Normalt 1–3 arbetsdagar före leverans.
Internationell leverans Normalt 5–20 arbetsdagar efter avsändning, beroende på destination.
Hårdvarugaranti 12 månaders begränsad garanti för berättigade tillverkningsfel.
Fordonsspecifik support Vi erbjuder hjälp med kompatibilitet, kabeldragning och konfiguration.

Vanliga frågor och svar

Dessa svar ger en praktisk sammanfattning. De fullständiga villkoren, som du hittar via länkarna nedan, gäller för alla beställningar.

01

Varifrån skickas beställningarna, och hur lång tid tar leveransen?

De flesta beställningar från iKAGOO skickas från vårt distributionscenter i Kina efter att produktkonfigurationen och fordonsuppgifterna har kontrollerats. En normal orderhantering tar ungefär 1-3 arbetsdagar.

Beräknade leveranstider efter avsändning är:

  • USA och Kanada: cirka 5–9 arbetsdagar
  • Europeiska unionen: cirka 7–15 arbetsdagar
  • Storbritannien och Australien: cirka 7–10 arbetsdagar
  • Andra regioner som stöds: cirka 7–20 arbetsdagar

Leveranstiderna kan påverkas av tullklarering, lokala helgdagar, leveranser till avlägsna områden, väderförhållanden eller förseningar hos transportören.

02

Måste jag betala importskatt, moms eller tullavgifter?

I den vanliga internationella frakten ingår normalt inte moms i destinationslandet, importtullar, mäklaravgifter eller tullklareringsavgifter.

För berättigade resmål inom Europeiska unionen finns ett valfritt DDP-frakttjänst kan förekomma. Importavgifter ingår endast om DDP väljs vid utcheckningen eller bekräftas av iKAGOO skriftligen före leveransen.

Om DDP inte har valts är mottagaren ansvarig för eventuella avgifter som tas ut av den lokala tullmyndigheten eller transportören.

03

Kan jag begära expressleverans?

Expressleverans eller snabbleverans kan erbjudas för vissa produkter och destinationer. Tillgänglighet, transportör och eventuella extra kostnader bekräftas innan leveransen.

Beroende på destination och produkttyp kan iKAGOO använda transportörer som DHL, FedEx, UPS, EMS, 4PX eller någon annan logistikleverantör som erbjuder spårning.

04

Hur kan jag spåra min försändelse?

När beställningen har skickats skickas spårningsnumret eller spårningslänken normalt till den e-postadress som angavs vid beställningen.

Det kan ta flera arbetsdagar innan uppdateringar i spårningen visas medan ett paket överförs mellan internationella och lokala transportörer.

05

Vilka är iKAGOO:s regler för returer och återbetalningar?

Rätten till retur beror på orsaken till returen, produktens skick, installationsstatus, den dokumentation som lämnats in samt om returen har godkänts av iKAGOO.

Vid en retur av en felfri vara måste produkten normalt sett vara oanvänd, oavinstallerad, komplett och lämplig för återförsäljning. Kunden ansvarar i regel för godkända returfraktkostnader.

Ursprungliga fraktkostnader, DDP-avgifter, moms, tullavgifter och övriga logistikkostnader återbetalas i regel inte, såvida inte detta krävs enligt gällande lagstiftning eller bekräftas på annat sätt av iKAGOO.

Skicka inte tillbaka en produkt utan att först ha fått en godkänd returadress och returinstruktioner från iKAGOO.

06

Vad händer om iKAGOO har bekräftat att produkten är kompatibel men den inte går att installera?

Ytterligare skydd kan gälla om iKAGOO har bekräftat kompatibiliteten före köpet, kunden har lämnat korrekta uppgifter om fordonet och kunden har samarbetat vid rimliga installations- och felsökningsåtgärder.

Om iKAGOO bekräftar att det inte finns någon rimlig teknisk lösning och problemet anmäls inom 7 kalenderdagar efter leveransen, kan kunden ha rätt till återbetalning av produktpriset utan att behöva lämna tillbaka produkten.

Ursprungliga fraktkostnader, DDP, moms, tullavgifter och övriga avgifter från tredje part ingår inte i denna återbetalning av produktpriset.

07

Vilken garanti erbjuder iKAGOO?

Bland de iKAGOO-produkter som omfattas av erbjudandet ingår en 12 månaders begränsad hårdvarugaranti som täcker konstaterade tillverkningsfel och berättigade hårdvarufel vid normal användning.

Beroende på vilket problem det gäller kan lösningen omfatta färndiagnos, hjälp med konfiguration, reservdelar, reparation, produktbyte, delvis återbetalning eller full återbetalning.

Garantin täcker normalt inte skador som orsakats av felaktig kabeldragning, otillåten modifiering, oavsiktlig skada, vatteninträngning, stötar, felaktig användning, felaktig spänning, installationsfel eller inkompatibel utrustning från tredje part.

08

Upphör garantin automatiskt att gälla när man öppnar förpackningen?

En inspektion eller granskning av tredje part innebär inte automatiskt att hela garantin upphör att gälla. Skador som orsakats av obehörig reparation, byte av komponenter, felaktiga modifieringar, trasiga kretsar eller felaktig återmontering omfattas dock inte av garantin.

Kontakta iKAGOO innan du demonterar eller reparerar produkten, så att rätt diagnostikförfarande kan tillhandahållas.

09

Vad händer om min beställning anländer skadad eller om det saknas delar?

Kontakta iKAGOO inom 7 kalenderdagar efter leveransen och behåll originalförpackningen, fraktetiketten, tillbehören och produkten.

Vänligen skicka tydliga bilder eller videoklipp som visar:

  • Den yttre fraktkartongen och fraktetiketten
  • Eventuella synliga skador på förpackningen
  • Produkten och det berörda området
  • Alla mottagna tillbehör och kablar

Efter kontroll kan iKAGOO ordna med leverans av saknade delar, utbyte, reparation, återbetalning eller någon annan rimlig lösning beroende på det enskilda fallet.

10

Vad ska jag göra om jag har beställt fel produkt?

Kontakta iKAGOO innan du installerar eller använder produkten. Ett byte eller en retur kan godkännas förutsatt att produkten är oanvänd, oinstallerad, komplett och i ett skick som gör den lämplig för återförsäljning.

Kunderna står normalt sett för fraktkostnaderna och eventuella prisskillnader om fel produkt, fordonsmodell, årsmodell eller fabriksspecifikation har valts.

En kostnadsfri förbetald returetikett tillhandahålls inte automatiskt.

11

Kan jag ändra eller avboka min beställning efter att jag har betalat?

Kontakta iKAGOO så snart som möjligt, helst inom 12 timmar efter att beställningen gjorts, när du begär en adress, en fordonskonfiguration eller en produktändring.

En ändring eller avbokning träder i kraft först efter bekräftelse från iKAGOO. Fordonsspecifika produkter kan komma att gå vidare till inköp, programmering, testning, konfigurering eller anpassning kort efter betalningen.

När förberedelserna eller leveransen har påbörjats kan det hända att avbokning inte är möjlig, eller att redan uppkomna rimliga kostnader dras av.

12

Vad ingår i paketet?

Paketets innehåll varierar beroende på produkt, fordonsmodell, fabriksmonterat system och vald konfiguration.

Beroende på produkt kan förpackningen innehålla själva enheten, fordonsspecifika kabelhärvor, CANBUS-gränssnitt, adaptrar, USB-kablar, antenner, mikrofoner, monteringsdelar och övriga installationstillbehör.

Se den aktuella produktsidan, bilderna på förpackningen och orderbekräftelsen för en exakt förteckning över de medföljande komponenterna.

13

Hur kontaktar jag iKAGOO:s support?

Du kan kontakta iKAGOO via kontaktformuläret, e-post, WhatsApp eller de tillgängliga supportkanalerna på webbplatsen. Den normala svarstiden är inom 24 arbetstimmar.

För att få snabbare teknisk support, ange ditt ordernummer, fordonets modell och årsmodell, bilder på fabriksinstallationen, produktbilder samt en tydlig video som visar problemet.

Besök: iKAGOO – Kontakt och support

14

Är betalningen säker, och finns det möjlighet att betala i delbetalningar?

Betalningarna hanteras via de säkra betalningsmetoder som visas vid kassan. Vilka kort, e-plånböcker och avbetalningsalternativ som är tillgängliga kan variera beroende på land, valuta, betalningsleverantör och kundens behörighet.

Alla avbetalningstjänster, inklusive de alternativ som erbjuds av PayPal eller någon annan leverantör, omfattas av den aktuella leverantörens regionala tillgänglighet och godkännanderegler.

Läs iKAGOO:s fullständiga riktlinjer

Läs igenom hela villkoren innan du beställer, särskilt vad gäller fordonsspecifika produkter, internationella skatteregler och returer i samband med installation.

Denna FAQ är en förenklad kundguide. De fullständiga, publicerade villkoren, orderbekräftelsen och gällande konsumentlagstiftning har företräde om formuleringarna skiljer sig åt.

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